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Job Description
Key Accountabilities:
• Coordinate project & change management activities, resources, equipment, and information.
• Break projects into doable actions and set timeframes.
• Implement of communication plans for key priority projects throughout the year aligned to communications strategy and
• roadmap.
• Develop material and work with Internal Communications team to ensure the division remains well informed including
• managing an annual events calendar, monthly team Briefings, all staff briefings, newsletters, etc.
• Develop and implement change management plans and activities.
• Identify and define requirements, scope and objectives.
• Assign tasks to internal teams and assist with schedule management.
• Make sure that clients’ needs are met as projects evolve.
• Analyze risks and opportunities.
• Monitor projects progress and handle any issues that arise.
• Act as the point of contact and communicate project status to all participants.
• Develop new and imaginative ways of communicating the work carried out to the wider company including the creation of
• engaging presentations that use audience research and insight and tell compelling stories.
• Work with the Project & change Managers to implement changes.
• Use tools to monitor working hours, plans and expenditures.
• Issue all appropriate legal paperwork (e.g. contract and terms of agreement).
• Create and maintain comprehensive Change documentation, plans and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
Skills
Knowledge:
Policy & Procedure: knowledge of interpretation and development of policies and procedures, including monitoring their consistent application.
Project Management: Knowledge of project management tools and techniques to deliver internal and external projects to
time, quality and budget targets.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local,
state, or national security operations for the protection of people, data, property, and institutions.
Communications: Knowledge of media production, communication, and dissemination techniques and methods. This
includes alternative ways to inform and entertain via written, oral, and visual media.
Skills:
Business Skills & Understanding: Understanding of the business environment and relationships and what is required to
develop and sustain these.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options
and implement solutions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.
